Call us for more informations phone 71 321 72 71 phone 71 321 72 70

Passenger Service Office

Welcome to the Passenger Service Office!

We give the information on the following subjects:

  • prices for tickets, types of tickets and how to pay for the tickets;
  • how to plan a journey route by municipal transport in order to get to a given destination;
  • whether an item you have lost on our tram or bus has been found and transferred to the Lost Property Office;
  • rules for ticket inspection;
  • additional payments for the lack of ticket;
  • persons to contact, addresses and bank account numbers for payments.

Passenger Service Office open hours:

The ticket window for passengers

Monday to Friday from 07:00 to 21:00

The ticket window for other

(e.g. MPK employees, pensioners or retired persons)

Monday to Thursday - from 10:30 to 16:00

Friday from 08:00 to 15:30 (break from 13:15 to 13:30)